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Privacy policy

This Privacy Policy describes how Formettes Un. Lda 

, based in Portugal, collects, uses, and protects personal data from users of its website  www.formettes.com 

  1. Data Controller

The data controller is:  

Formettes Un. Lda 

Email:ola@formettes.com 

Address: Praça das Novas Nações 44 1170-277 Lisboa 

  1. Data We Collect 

We only collect the data necessary to provide our services: 

  • When placing an order online: first name, last name, postal address, email, phone number,  and payment details (processed securely by our payment provider). 
  • When registering for a workshop: first name, last name, email, and possibly phone  number. 
  • When subscribing to the newsletter: email address. 
  • When using the contact form: first name, last name, email, and message. 3. Purpose of Data Collection 

The collected data is used to: 

  • Process and deliver your orders. 
  • Manage workshop registrations. 
  • Respond to your inquiries via the contact form. 
  • Send you information and updates about Formettes (newsletter), with your consent. 4. Data Sharing 

Your data is never sold or shared with third parties.  

It may only be transmitted to our technical service providers (hosting, payment platforms, carriers)  strictly for the proper execution of services. 

  1. Data Retention 
  • Order-related data: 10 years (legal retention obligations). 
  • Newsletter data: until you unsubscribe. 
  • Contact form data: 3 years after the last communication. 
  1. Your Rights 

Under the GDPR, you have the right to:

  • Access your data. 
  • Rectify your data. 
  • Request erasure (“right to be forgotten”). 
  • Restrict or object to processing. 
  • Request data portability. 

To exercise these rights, please contact us at: ola@formettes.com  

You may also file a complaint with the CNPD (Portuguese Data Protection Authority).

7. Data Security 

We implement all reasonable technical and organizational measures to protect your data against  unauthorized access, loss, alteration, or disclosure. 

  1. Cookies 

The Website uses cookies to enhance your browsing experience, analyze website traffic, and secure  transactions.  

You can manage your cookie preferences in your browser settings. 

  1. Changes to This Policy 

Formettes reserves the right to modify this Privacy Policy at any time. The current version is always  available on the Website. 

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